Catalog
At the conclusion of this activity, participants should be able to:
Identify the latest national level data for healthcare workforce engagement.
Discuss the impact of COVID-19 on patient and workforce engagement.
Recognize best practice, evidenced-based strategies for patient and workforce engagement.
Faculty includes:
Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN
Senior Vice President & Chief Nursing Officer - Press Ganey
About the Authors
Members of the CME Committee, Planners, and Faculty have disclosed to ABQAURP any relevant financial relationships with ineligible companies. No relevant financial relationships or conflicts of interest exist in regard to the content of this online activity.
ACCREDITATION & CREDIT
The American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
ABQAURP designates this enduring material for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
ABQAURP is an approved provider of continuing education for nurses. This activity is designated for 1 contact hour through the Florida Board of Nursing, Provider # 50-94.
This program is approved for Category 2 credit by the American Osteopathic Association.
This activity is valid from January 3, 2024, through October 19, 2026.
Original release date: October 20, 2023.
This session was recorded live at our 2023 Annual Health Care Quality & Patient Safety Conference and is a portion of the online course entitled: Redesigning Care Through Service Excellence, Technology, and Disruptors. Courses may be taken individually to earn incremental CME/CE credits. However, if you plan on taking the full 7-hour course, you will not be able to claim credit for individual sessions.
Pricing:
Diplomate Members $31.00
Professional Members $37.00
Non Members $44.00
About this item
At the conclusion of this activity, participants should be able to:
- Identify the latest national level data for healthcare workforce engagement.
- Discuss the impact of COVID-19 on patient and workforce engagement.
- Recognize best practice, evidenced-based strategies for patient and workforce engagement.
Faculty includes:
Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN
Senior Vice President & Chief Nursing Officer - Press Ganey
About the Authors
Members of the CME Committee, Planners, and Faculty have disclosed to ABQAURP any relevant financial relationships with ineligible companies. No relevant financial relationships or conflicts of interest exist in regard to the content of this online activity.
ACCREDITATION & CREDIT
The American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
ABQAURP designates this enduring material for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
ABQAURP is an approved provider of continuing education for nurses. This activity is designated for 1 contact hour through the Florida Board of Nursing, Provider # 50-94.
This program is approved for Category 2 credit by the American Osteopathic Association.
This activity is valid from January 3, 2024, through October 19, 2026.
Original release date: October 20, 2023.
This session was recorded live at our 2023 Annual Health Care Quality & Patient Safety Conference and is a portion of the online course entitled: Redesigning Care Through Service Excellence, Technology, and Disruptors. Courses may be taken individually to earn incremental CME/CE credits. However, if you plan on taking the full 7-hour course, you will not be able to claim credit for individual sessions.
Pricing:
Diplomate Members $31.00
Professional Members $37.00
Non Members $44.00
Course/Activity Information
This course is intended for Physicians of all specialties, Nurses, and Other Health Care Professionals with appropriate CME / CE credit offered for each profession.
All participants must achieve a final assessment score of at least seventy percent (70%) for recertification and continuing education credits. You have 60 days to complete the course after ordering.
This activity is valid from January 3, 2024, through October 19, 2026. Original release date: October 20, 2023.
About the Author
Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN
Senior Vice President & Chief Nursing Officer – Press Ganey
As Press Ganey’s Chief Nursing Officer, Dr. Jeff Doucette is responsible for helping clients transform the patient and caregiver experience. In this role, he works to develop nursing leaders at client organizations, improve clinical quality and efficiency, and improve employee and caregiver engagement by playing an integral role in the company’s safety, clinical, and workforce initiatives.
Jeff is a widely recognized and accomplished nurse leader with 30 years of experience spent largely in leadership and executive nursing roles. Throughout his career, he has focused on enabling the delivery of exceptional patient and family experiences through innovation, education, and nursing excellence.
Most recently, Jeff served as senior vice president and chief nursing officer at Thomas Jefferson University Hospitals in Philadelphia. In this role, he led the strategic direction and leadership of the Division of Nursing and Patient Care Services and played a critical role in cultivating and sustaining nursing excellence. Prior to joining Jefferson Health, Jeff served as the inaugural vice president of the Magnet Recognition Program® and Pathway to Excellence® Programs at the American Nurses Credentialing Center.
Other information
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Contact:Contact Education
- Training Hours: 1.00