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Added:06/12/2026 11:53 AM

Explore the critical role of integrated case management in improving outcomes for individuals living with serious mental illness (SMI) in this 1-hour recorded webinar. This course examines the complex barriers to care—including stigma, social determinants of health, and fragmented systems—that contribute to significant health disparities. Learn how person-centered, interdisciplinary approaches that integrate behavioral, physical, and social care can enhance coordination, improve quality of life, and reduce gaps in care. Through real-world models, participants will gain practical strategies to support recovery and advance health equity in this vulnerable population.
Pricing: Diplomate Members $ 0.00 - Professional Members $ 0.00 - Non-Members $ 0.00
Upon completion of this activity, members of the interprofessional team should be able to:
Identify at least three obstacles that individuals living with serious mental illness must overcome to receive coordinated care that addresses their complex needs.
Describe the fundamental tenets of integrated case management as defined by the Case Management Society of America.
Analyze how interprofessional collaboration among healthcare professionals contributes to improved outcomes in integrated case management for individuals with serious mental illness.
Identify the clinical, fiscal, and quality outcomes that are improved by integrated case management for the complex behavioral health population.
Faculty includes:
Alan Boardman, LMSW, ACM-SW – President – CMSA Foundation
Faculty Disclosure
Members of the Education Committee, Planners, and Faculty have no relevant financial relationships with ineligible companies to disclose.
This activity is valid from June 15, 2026 through June 14, 2028.
Original webinar release date: May 15, 2025.
Pricing:
Diplomate Members $0.00
Professional Members $0.00
Non-Members $0.00
This course is complimentary!
Credits awarded per Session. See individual Sessions for further details.
Credits awarded
Type
Name
Sub type
Value
Certificate awarded
Already successfully completed: This item allows re-enrollment

About this item

Explore the critical role of integrated case management in improving outcomes for individuals living with serious mental illness (SMI) in this 1-hour recorded webinar. This course examines the complex barriers to care—including stigma, social determinants of health, and fragmented systems—that contribute to significant health disparities. Learn how person-centered, interdisciplinary approaches that integrate behavioral, physical, and social care can enhance coordination, improve quality of life, and reduce gaps in care. Through real-world models, participants will gain practical strategies to support recovery and advance health equity in this vulnerable population.

Pricing: Diplomate Members $ 0.00 - Professional Members $ 0.00 - Non-Members $ 0.00

Upon completion of this activity, members of the interprofessional team should be able to:
  • Identify at least three obstacles that individuals living with serious mental illness must overcome to receive coordinated care that addresses their complex needs.
  • Describe the fundamental tenets of integrated case management as defined by the Case Management Society of America.
  • Analyze how interprofessional collaboration among healthcare professionals contributes to improved outcomes in integrated case management for individuals with serious mental illness.
  • Identify the clinical, fiscal, and quality outcomes that are improved by integrated case management for the complex behavioral health population.
Faculty includes:
Alan Boardman, LMSW, ACM-SW – President – CMSA Foundation

Faculty Disclosure
Members of the Education Committee, Planners, and Faculty have no relevant financial relationships with ineligible companies to disclose.

This activity is valid from June 15, 2026 through June 14, 2028.
Original webinar release date: May 15, 2025.

Pricing:
Diplomate Members $0.00
Professional Members $0.00
Non-Members $0.00
This course is complimentary!

Course/Activity Information

ACCREDITATION & CREDIT
In support of improving patient care, this activity has been planned and implemented by the American Board of Quality Assurance and Utilization Review Physicians (ABQAURP) and the National Transitions of Care Coalition (NTOCC). ABQAURP is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive 1 Interprofessional Continuing Education (IPCE) credit for learning and change.

Physicians
ABQAURP designates this enduring material for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nurses
This activity is designated for 1 nursing contact hour.

Osteopathic Physicians
This program is approved for Category 2 credit by the American Osteopathic Association.

Physician Associates
ABQAURP has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 1 AAPA Category 1 CME credit. Approval is valid until June 14, 2028. PAs should only claim credit commensurate with the extent of their participation.

Social Workers
As a Jointly Accredited Organization, ABQAURP is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1 general continuing education credit.

This course is intended for Physicians, Nurses, and Other Health Care Professionals with appropriate CME / CE credit offered for each profession.

All participants must achieve a final assessment score of at least seventy percent (70%) for recertification and continuing education credits. You have 60 days to complete the course after ordering.

This activity is valid from June 15, 2026 through June 14, 2028. Original Webinar Release Date: May 15, 2025.

About the Authors:

Alan Boardman, LMSW, ACM-SW

Alan Boardman has been a Licensed Social Worker for 30 years. His career has focused on serving individuals living with chronic Behavioral Health conditions, Serious Mental Illness, and complex, co-occurring conditions. He develops, implements, and evaluates integrated case management programs that use data driven approaches to improve treatment outcomes. Currently, as the Director of Clinical Program Management in Behavioral Health at a large New York City based health plan, he is responsible for oversight of innovative pilots and case management programs. Additionally, he is responsible for the Behavioral Health Quality Management program, and its related strategic interventions. Case Management and care coordination are foundational to improving treatment outcomes as measured by NCQA’s HEDIS measures. Alan is currently serving as President of the CMSA Foundation, has served two terms as a Board Director, was a member of the CMSA Foundation Advisory Committee, and has completed CMSA’s Integrated Case Management program.

Other information

  • Training Hours: 1.00
  • Additional Charges May Apply

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